Maharashtra Right to Public Service Act, 2015
Your Service is Our Duty
The Maharashtra Right to Public Services Act, 2015 is enacted and is in force since 28.04.2015 to ensure that notified services are provided to the citizens in a transparent, speedy and time-bound manner by various Government Departments and Public Authorities under the Government. Its objective is to provide easy, prompt and time bound services to the citizens.The Maharashtra State Commission for Right to Public Service has been constituted under the above Act to monitor, coordinate, control and improve the public services being provided by the Government. The Commission consists of a Chief Commissioner and six Commissioners. The headquarter of the Commission is at the New Administrative Building, Opposite Mantralaya, Mumbai and the Divisional Offices of the Commissioners are at the six Divisional Headquarters.
If any notified service is not provided to any eligible person within stipulated time or is rejected without proper grounds, the concerned person may file 1st and 2nd appeals with the higher authorities and if he is not satisfied with their decision, he may prefer third appeal to the Commission. The erring officer is liable for a penalty up to Rs 5000/- per case. Notified Services rendered by this Department are as per enclosed proforma.
Website of the Maharashtra State Commission for Right to Services is :- https://aaplesarkar.mahaonline.gov.in
Maharashtra Right to Public Services Act, 2015
List of Services Notified under Right to Service
| Name of the Service | Required Fee (if applicable) | Duration of Service (Days) |
|---|---|---|
| Providing certified copies of rent deposited in the bank accounts of Slum dwellers as per report of cooperative department as per MMR SRA Rent circular No.41. | Per Certified Copy २०/- | 15 |
| Providing certified copies of NOC issued for proposals received under MMR SRA Circular No. 3 | Per Certified Copy २०/- | 15 |
| Providing certified copies of Annexure- VI issued for proposals received under MMR SRA Circular No. 3 Regulation No. 14.7.16 of UDCPR. | Per Certified Copy २६/- | 15 |
| Providing certified copies of opinions on land acquisition on land acquisition proposals received under section 14 (1) | Per Certified Copy २६/- | 15 |
| Providing certified copies of Annexure- IV issued for proposals received under MMR SRA Circular No. 3 under Regulation 14.7 of UDCPR | Per Certified Copy २६/- | 15 |
| Providing certified copies of NOC issued under MMR SRA circular No.3 | Per Certified Copy २६/- | 15 |
| Providing copy of GIS CD submitted by Developer under MMR SRA circular No.3 A. | 15 | |
| Disposal of complaints of Slum dwellers regarding rent. | 30 | |
| Lottery of allotment of tenements to Slum dwellers | 30 | |
| Transfer of tenement after 5 years of issuance of Occupation Certificate after following due process of law. | 30 | |
| To registrar the society under the Cooperative Act. | 60 | |
| To carry out proceeding in case of death of Eligible Slum dweller in Annexure-II and allot the tenement to the legal heir of Eligible Slum dwellers. | 60 | |
| Providing certified copies of allotment orders of PAP tenements. | 15 | |
| Providing certified copies NOC of decision of 3 and 3A proposals | 15 | |
| Providing certified copy of Annexure-II. | Per Certified Copy २६/- | 15 |
| To decide the Eligibility of Slum dwellers as per transfer G R dated 16.05.2015 (Jodpatra -3 and Jodpatra – 4) | Only in transfer cases Residential – ४०,०००/- Non-Residential – ६०,०००/- |
90 |
| To decide the Eligibility of Slum dwellers as per G R dated 16.05.2018 With Charge (SASHULKA) (Jodpatra -3 and Jodpatra – 4) | 1) Shashulk Eligible hutment Rs. २,५०,०००/- 2) Shashulk eligible hutment transfer charges – Rs. ४०,०००/- |
90 |
| To add the name of Legal heirs in Annexure-II | 60 | |
| Providing certified copies of decision on 3C Proposals | Per Certified Copy २६/- | 15 |
| Giving possession of Amenities like Balwadi, Society office. | 30 | |
| Change in use of approved plans. | Builtup area X Rs. ५/- Sq. Ft. | 30 |
| Providing certified copies of occupation certificate / approved plan. | Per Certified Copy २६/- | 15 |